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#1 2008-04-12 08:12:35

bchicos
Member
Registered: 2008-03-21
Posts: 37

Holy dropped connections

I have never seen so many dropped connections on Facebook before.  Today is really really bad.  Every other page view is a dropped connection. 

I hope this is fixed soon.

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#2 2008-04-12 08:22:04

sweetsteve
Member
From: Sonoma, California
Registered: 2007-10-16
Posts: 719
Website

Re: Holy dropped connections

It does seem really bad right now. I'm just getting lots of page not found error on apps

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#3 2008-04-12 09:12:07

Yeldarb
Member
From: Iowa
Registered: 2007-11-17
Posts: 1059
Website

Re: Holy dropped connections

Yeah..
"Connection Interrupted
The document contains no data.
The network link was interrupted while negotiating a connection. Please try again."

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#4 2008-04-12 09:16:26

sweetsteve
Member
From: Sonoma, California
Registered: 2007-10-16
Posts: 719
Website

Re: Holy dropped connections

Looking for a bug report but don't see one. They reported there were problems yesterday, but I'd have thought they'd have fixed it by now.

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#5 2008-04-12 09:23:29

cjay669
Member
Registered: 2008-04-12
Posts: 1

Re: Holy dropped connections

Any news when this is going to be resolved l... I love facebook but when every other click takes me to a connection reset and i have to refresh or try again 3 times before I can get anywhere it kinda takes the fun out of stuff!!

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#6 2008-04-12 09:33:21

gc
Member
Registered: 2008-04-12
Posts: 2

Re: Holy dropped connections

In case it's helpful, this is our experience with the problems and whenever we see the issue we click on other top apps to ensure issue is on FB end.

1. Problems have been occurring most of the week but intensified greatly over the last 48 hours

2. Most apps on FB were down on Friday for good portions of the day. By down, I mean frequent connection resets or for a period of time a new error message. It was affecting a number of the top 20 apps at the same time
a. 4PM - 6PM EST (1PM - 3PM PST)
b. 9PM - 10PM EST (6PM - 7PM PST)
c. 12AM - 1:30AM EST (9PM - 10:30PM PST)

3. We see all the same issues today:
a. 10:30AM - present EST (7:30AM - present PST)

It may appear to be back to normal for a few hours, but the underlying problem is there. The apps have not been stable for more than 12 hours straight since Thursday, but they are essentially unuseable on Friday and today for large portions of the day

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#7 2008-04-12 10:02:40

ParadiseP01
Member
From: Tocca, GA
Registered: 2008-03-17
Posts: 38
Website

Re: Holy dropped connections

The best thing to do is do what I do when sending API calls...

Ignore any errors and continue processing your code. Folks know when they see a blank page after clicking a link that it is a network or server issue and usually refresh the page anyway.

My logic, What do I care if Facebook sends me back error message 109 or 350 or whatever? Means something to them but to me means API failed so what?

The only time errors matter is in development. Then you need to know this info to fix your code. But once your code works it is a finished product. You can't fix (or code for) FB platform issues as it is their issues.

Reason last, why do you want your app to crash or hang or create giant log files with error messages beyond your control anyway?

I'm just offering this idea as the best work around for Facebook API errors on their side.

Example of how this has helped me: I was using the loggedinuser method of FB:name which was trashed by Facebook this week (and may be what is causing all these problem). The only affect this had on my app's profile boxes was a change in message from: "Hello Paul" to Hello" being displayed. Not that this would have been a trappable error, but the logic is the same. If they had sent back error 666 (loggeinuser no longer supported) on my call to SetFBML I would have ignored it and had the same results! smile

Testing for errors are only good on good services. Facebook API is not such a service as they change things constantly with no warning or explanation. Your million user app may work today and crash tomorrow regardless of how well your error checking is.

BTW error codes above are fictious as I don't waste time looking at them or their meaning (except in developing) smile

Last edited by ParadiseP01 (2008-04-12 10:03:13)


Paul's Post
The Saga Continues . . .

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#8 2008-04-12 10:07:35

mikep
Member
Registered: 2007-11-17
Posts: 744

Re: Holy dropped connections

sweetsteve wrote:

Looking for a bug report but don't see one. They reported there were problems yesterday, but I'd have thought they'd have fixed it by now.

This is the bug:
http://bugs.developers.facebook.com/sho … gi?id=1960

It went up to P2 yesterday, but they still don't seem to have done anything about it. I guess P2 means "quite bad, but we're not gonna let it interrupt our weekend, since it's only apps which are affected"

Last edited by mikep (2008-04-12 10:08:20)

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#9 2008-04-12 10:10:46

balaji
Member
Registered: 2008-03-23
Posts: 13

Re: Holy dropped connections

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#10 2008-04-12 10:13:51

ParadiseP01
Member
From: Tocca, GA
Registered: 2008-03-17
Posts: 38
Website

Re: Holy dropped connections

mikep wrote:

It went up to P2 yesterday, but they still don't seem to have done anything about it. I guess P2 means "quite bad, but we're not gonna let it interrupt our weekend, since it's only apps which are affected"

LMAO Good one mikep! smile
Only would change that to read: "quite bad, but we're not gonna let it interrupt our weekend, since it's only app" developers that will get blamed for it and users will just remove their apps making it easier for us to (mis)manage"

Last edited by ParadiseP01 (2008-04-12 10:19:52)


Paul's Post
The Saga Continues . . .

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