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#1 2008-10-04 09:53:02

bbn
Member
Registered: 2007-10-26
Posts: 155

apps.facebook.com not being found

This morning I am very frequently getting an error because my computer can't find "apps.facebook.com".  Is there something wonky happening with DNS?

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#2 2008-10-04 10:19:42

mackler
Member
Registered: 2008-10-04
Posts: 2

Re: apps.facebook.com not being found

its been happening for the last like 4 days.

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#3 2008-10-04 12:26:00

bbn
Member
Registered: 2007-10-26
Posts: 155

Re: apps.facebook.com not being found

It's much worse today than I have ever seen it before.  I am in San Francisco now, but usually I am in Vancouver... wonder if maybe that makes a difference.

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#4 2008-10-04 13:12:07

bbn
Member
Registered: 2007-10-26
Posts: 155

Re: apps.facebook.com not being found

still not getting through at all. watching my server logs I can see that lots of people are using my app, so at least the problem isn't universal.  hmm

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#5 2008-10-04 14:12:03

DesignerMichael
Member
Registered: 2008-06-25
Posts: 230

Re: apps.facebook.com not being found

Ohh, my Facebook url just changed back to facebook.com, not new.facebook.com

I think everything should smoothen out after the DNS changes are final. Everything is running smooth for me now. Facebook is starting to feel like home again! Woot!

Last edited by DesignerMichael (2008-10-04 14:12:42)

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#6 2008-10-04 14:26:32

headieherbs
Member
From: Online somewhere
Registered: 2008-02-06
Posts: 338
Website

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#7 2008-10-04 14:27:24

ersingencturk
Member
Registered: 2007-11-17
Posts: 124

Re: apps.facebook.com not being found

open command prompt do a ipconfig /flushdns hit enter.

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#8 2008-10-04 17:45:21

justin
Member
Registered: 2008-06-20
Posts: 11

Re: apps.facebook.com not being found

FACEBOOK STAFF - PLEASE TAKE NOTICE

You clearly have a DNS propagation issue with your CNAME record for apps.new.facebook.com...

I'm sporadically getting one of the following responses (note that I'm flushing my DNS cache between each request).

============================================

$ nslookup apps.new.facebook.com
Server:  68.87.71.226
Address:  68.87.71.226#53

** server can't find apps.new.facebook.com: NXDOMAIN

$ nslookup apps.new.facebook.com
Server:   68.87.71.226
Address:    68.87.71.226#53

Non-authoritative answer:
apps.new.facebook.com    canonical name = apps.facebook.com.
Name:    apps.facebook.com
Address: 69.63.178.19

============================================

This is completely unacceptable.  I've been experiencing this for several days, and its causing issues not only for my application, but for its users.  The fact that this has been brought up all over the place (not only by developers but users as well), and still been wholly unaddressed (not even acknowledged) by facebook staff is ridiculous.  There's an obvious problem here, and its affecting just about everyone that's trying to use applications.

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#9 2008-10-04 22:26:41

DesignerMichael
Member
Registered: 2008-06-25
Posts: 230

Re: apps.facebook.com not being found

Oh my god, this is ridiculous...

I have to switch back and forth between apps.facebook.com and apps.new.facebook.com every 5 minutes to access my app... My users are also complaining! From last weeks platform slowdown and crash... To this! !!!

Last edited by DesignerMichael (2008-10-04 22:33:09)

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#10 2008-10-05 19:37:13

bbn
Member
Registered: 2007-10-26
Posts: 155

Re: apps.facebook.com not being found

ersingencturk wrote:

open command prompt do a ipconfig /flushdns hit enter.

on mac os x 10.5 the following command does the same thing:

dscacheutil -flushcache

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#11 2008-10-05 19:43:49

Montoya
Member
Registered: 2007-10-16
Posts: 176
Website

Re: apps.facebook.com not being found

Add this to your hosts file:

69.63.178.19 apps.facebook.com

Instead of waiting for Facebook to fix their DNS smile

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#12 2008-10-05 19:46:31

DesignerMichael
Member
Registered: 2008-06-25
Posts: 230

Re: apps.facebook.com not being found

What about our users? Grrr...

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#13 2008-10-05 20:01:07

C1-L1
Member
Registered: 2008-05-04
Posts: 43

Re: apps.facebook.com not being found

same, this is weak

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#14 2008-10-05 20:02:20

cyMall
Member
Registered: 2007-12-18
Posts: 2716
Website

Re: apps.facebook.com not being found

Thats weird, it seems to work fine here.  I think I had issues with it for 10 seconds all of today.


Francis Pelland
Hollywood Themed game - Avastar
View stats and trade apps] - AOTM - App Broker
Bookmark apps - App Bookmark

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#15 2008-10-05 21:25:05

linademartinez
Member
Registered: 2008-03-31
Posts: 438

Re: apps.facebook.com not being found

Think this is not gonna have consequences?  Guess what application is not working...

VOTE FOR CHANGE

The page you requested was not found.

You may have clicked an expired link or mistyped the address. Some web addresses are case sensitive.

* Return home

* Go back to the previous page

The registration deadline this MONDAY for many states in the US.  Not good, especially for a campaign with such power on this Platform.

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#16 2008-10-05 21:27:51

drbigfresh
Member
Registered: 2007-11-18
Posts: 68

Re: apps.facebook.com not being found

I'm having the same issue. Between this and the users_getInfo bug my work is at a standstill....

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#17 2008-10-05 21:41:47

cyMall
Member
Registered: 2007-12-18
Posts: 2716
Website

Re: apps.facebook.com not being found

linademartinez wrote:

Think this is not gonna have consequences?  Guess what application is not working...

VOTE FOR CHANGE

The page you requested was not found.

You may have clicked an expired link or mistyped the address. Some web addresses are case sensitive.

* Return home

* Go back to the previous page

The registration deadline this MONDAY for many states in the US.  Not good, especially for a campaign with such power on this Platform.

This has been announced by Facebook for 1-2 weeks, remove the .new subdomain and it works fine.


Francis Pelland
Hollywood Themed game - Avastar
View stats and trade apps] - AOTM - App Broker
Bookmark apps - App Bookmark

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#18 2008-10-06 08:59:58

friendhugs
Member
Registered: 2007-11-10
Posts: 333

Re: apps.facebook.com not being found

cyMall, your misnformation isn't helping.   

apps.facebook.com is/was screwed up as well.     

In fact, frequently, the only way I could get an app to work was change it to apps.new.facebook.com

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#19 2008-10-06 09:18:46

JesseStay
Member
From: Salt Lake City, UT
Registered: 2007-10-26
Posts: 77
Website

Re: apps.facebook.com not being found

I blogged about this here: http://staynalive.com/articles/2008/10/ … rl-change/ - note that Techmeme still hasn't recognized this as news (not that they catch much real news anyway).

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#20 2008-10-06 09:22:12

dotcomUNDERGROUND
Member
From: Bangladesh
Registered: 2007-10-31
Posts: 271
Website

Re: apps.facebook.com not being found

I also experienced the issue yesterday. But now its working fine for me.

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#21 2008-10-06 09:38:34

mikep
Member
Registered: 2007-11-17
Posts: 767

Re: apps.facebook.com not being found

it's definitely not very cool of facebook to remove the apps.new subdomain without warning.

they should at least have had a crossover period of redirecting from apps.new to apps. (i.e. the inverse of what they were doing during the preview phase).

Also, why pick a weekend (when many of us aren't around to help our users out) to make such a drastic (and unannounced) change?

Last edited by mikep (2008-10-06 09:38:58)

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#22 2008-10-06 10:16:59

cyMall
Member
Registered: 2007-12-18
Posts: 2716
Website

Re: apps.facebook.com not being found

friendhugs wrote:

cyMall, your misnformation isn't helping.   

apps.facebook.com is/was screwed up as well.     

In fact, frequently, the only way I could get an app to work was change it to apps.new.facebook.com

Odd, nothing works on apps.new.facebook.com, everyone I know is getting a Page not Found error.


Francis Pelland
Hollywood Themed game - Avastar
View stats and trade apps] - AOTM - App Broker
Bookmark apps - App Bookmark

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#23 2008-10-06 10:18:05

cyMall
Member
Registered: 2007-12-18
Posts: 2716
Website

Re: apps.facebook.com not being found

mikep wrote:

it's definitely not very cool of facebook to remove the apps.new subdomain without warning.

they should at least have had a crossover period of redirecting from apps.new to apps. (i.e. the inverse of what they were doing during the preview phase).

Also, why pick a weekend (when many of us aren't around to help our users out) to make such a drastic (and unannounced) change?

This was their warning from Sept 24th

Switching over api.facebook.com
Sep 24, 2008 3:35pm

As the final users switch over to the new facebook site, we are going to transition the url scheme back to facebook.com from new.facebook.com. With this change, we are also going to stop supporting the old api currently hosted on api.facebook.com.

Starting next week, api.facebook.com and api.new.facebook.com will both host the new api. Going forward we will continue to mirror api.new.facebook.com for ease of use.

For details on migrating applications to the new api, see http://wiki.developers.facebook.com/ind … tion_Guide for more details.


Francis Pelland
Hollywood Themed game - Avastar
View stats and trade apps] - AOTM - App Broker
Bookmark apps - App Bookmark

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#24 2008-10-06 12:10:03

linademartinez
Member
Registered: 2008-03-31
Posts: 438

Re: apps.facebook.com not being found

cyMall wrote:

This was their warning from Sept 24th

Switching over api.facebook.com
Sep 24, 2008 3:35pm

As the final users switch over to the new facebook site, we are going to transition the url scheme back to facebook.com from new.facebook.com. With this change, we are also going to stop supporting the old api currently hosted on api.facebook.com.

Starting next week, api.facebook.com and api.new.facebook.com will both host the new api. Going forward we will continue to mirror api.new.facebook.com for ease of use.

For details on migrating applications to the new api, see http://wiki.developers.facebook.com/ind … tion_Guide for more details.

Totally agree with you Francis. But what good is it if users have no idea?


Update sent to over two MILLION Obama supporters just this Saturday:

URGENT: Registration Deadline
Sat 1:37pm

The registration deadline in many states is MONDAY. You don't have any time to waste. In order to vote in this year's election, you need to get registered now.

http://apps.new.facebook.com/obama

If you're already registered, take the time to remind your friends in key states. Every single vote is going to matter this fall.

http://apps.new.facebook.com/obama/recruit

Remind your Facebook friends and get registered today!

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#25 2008-10-06 13:37:33

cyMall
Member
Registered: 2007-12-18
Posts: 2716
Website

Re: apps.facebook.com not being found

linademartinez wrote:

Totally agree with you Francis. But what good is it if users have no idea?


Update sent to over two MILLION Obama supporters just this Saturday:

URGENT: Registration Deadline
Sat 1:37pm

The registration deadline in many states is MONDAY. You don't have any time to waste. In order to vote in this year's election, you need to get registered now.

http://apps.new.facebook.com/obama

If you're already registered, take the time to remind your friends in key states. Every single vote is going to matter this fall.

http://apps.new.facebook.com/obama/recruit

Remind your Facebook friends and get registered today!

Thats horrible, I think I got lucky by seeing that.  But usually when I see such reports I just act upon them knowing that bugs will occur when they say they will continue to use a work around.  But its horrible for that application to use those links :S

I guess I never noticed the DNS issue because I am using a backup DNS provider in case mine would ever crash or pages don't load.  You guys should use something like OpenDNS and setup redundancy.


Francis Pelland
Hollywood Themed game - Avastar
View stats and trade apps] - AOTM - App Broker
Bookmark apps - App Bookmark

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